Frequently Asked Questions




FAQs

In this section we’ve put together some of the most common questions asked by our clients. We’ve tried our best to make our FAQs as comprehensive as possible, but if you have a question that isn’t answered below, please don’t hesitate to Contact Us.

How much does a new website cost?

We tailor our services to the specific requirements of each individual client. That’s why we are unable to publish itemised price lists on our website. We offer competitive pricing for customised digital solutions. Contact us for a no obligation quote within one business day.

How long will it take to get a new website?

On average, we shoot for a six to eight week turnaround, but the pace of any project is mostly determined by the client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion.

Do I have to be local to work with you?

Absolutely not! We work with clients from all over Australia.

Will I be able to update the site myself when it's finished?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, and we’re here to answer any questions you have.

Will you maintain my site for me?

We can! Talk to us about our Support Packages.

When do I pay?

We require a deposit of 25% to start the project. Midway through the project we require a second payment of 50%, and the final payment of 25% is due when we are ready to launch your site.

How much input do I have in the process?

Your input and feedback is really important. We’ll start with a lot of questions about your needs, likes, and wants and work with you to develop just the right look and functionality.

Who writes the content for the site?

Usually that is you. You are the expert on your business, so it’s best if it comes from you. If you need help, we have a copywriter on our team who can help create content for you at an additional cost.

I'm on a strict budget. Do you have any low cost options?

What if I need help on my site down the road?

How can I get more visitors to my website?



Ready to Get Started?

Drop us a note or give us a call on 1300 799 142,
we’re happy to answer all your questions.


LET'S WORK TOGETHER